Frequently asked questions

A copper peptide night cream (50 g tube), a natural rose-quartz roller and gua sha, plus an ice roller. Future packages include a new cream every 30 days.

The first box is €45, then €25 for each cream every 30 days, with delivery included. A one-time set costs €55, and the cream alone is €35, so with a subscription you save €10 upfront and €10 on every refill.

Anytime, for any reason, with no minimum commitment. The fastest way is online: you'll find the "manage subscription" link at skin.kotohbrands.com/subscription. You can also email support@kotohbrands.com from the address used for your order, and we'll confirm your cancellation within 1 business day. You'll get an email reminder before each renewal.

If you're not happy within 30 days, just send one email. We refund 100% of your first order. No questions asked. The guarantee is valid for 30 days from receiving your package and does not limit your statutory 14-day right of withdrawal.

It's a night cream with copper peptide (GHK-Cu). We are confirming the full ingredient list with the manufacturer and will post it on the site; until then, you'll find it on the packaging. We do not state concentrations we cannot confirm with documentation.

In the evening, apply a small amount of cream to cleansed skin and massage with the roller or gua sha from the center of your face outwards. In the morning, use the ice roller: fill it with water beforehand, freeze it, and glide it over your skin for a minute or two.

The cream is a cosmetic product. Before first use, do a patch test on a small area of skin, and stop using if irritation occurs. If you have a skin condition, consult a doctor or dermatologist.

No. The roller and gua sha are used for massage when applying the cream. Rose quartz is a traditional symbol of tenderness. The rollers are not medical devices.

Subscription: card (including Apple Pay or Google Pay). One-time purchases: card, Apple Pay, Google Pay, or iDEAL. Payments are processed by Stripe. Your statement will show KTHBRNDS with the brand name.

Orders usually leave our warehouse within 1–3 business days and arrive within 7–12 business days. We ship from our international warehouse, so delivery takes a little longer than from a local shop. Free delivery to Netherlands.

Your parcel ships from outside the EU: the carrier may charge import VAT and a handling fee on delivery. It all depends on the carrier and the package value. We let you know before payment so there are no surprises.

Skin Ritual is a Kotoh Brands (kotohbrands.com) brand, operated by Kotoh Labs LLC, 382 NE 191st St, Miami, FL 33179, USA. Contact: support@kotohbrands.com.